Customer Journey Vol.6
We hope that during this 12-week journey with us, it has become clear that our growth plan has always had you, our partner and your products, in mind.
We hope that during this 12-week journey with us, it has become clear that our growth plan has always had you, our partner and your products, in mind.
Innovation must serve society through advancing knowledge and improving all aspects of lives and livelihoods.
In operations, problem solving is a very real part of every day. While the magnitude and scope of each problem may change, their existence, sadly, does not.
I’ve learnt the hard way that to get where you need to go, you need to be an effective communicator. To be an effective communicator, you need to create communication habits. It’s not easy, but it’s worth it.
As plastic product specialists, we care for people by creating products that improve quality of life.
I’d like to invite you to journey with me over the next 12 weeks where I will guide you through our current growth projects. Look out for my bi-monthly blog. I would also like to extend a standing invitation to come visit us and see the amazing changes for yourself.
Before devoting all her time to PIMMS Group, Veronique O.C. Stanley practiced as a litigation attorney for 20 years and could be seen in the Johannesburg Labour Appeal Court, the Labour Court and the likes of the CCMA and Bargaining Councils. Although her title states CCO, her portfolio also includes the head of legal, head of marketing and head of HR. As much as Veronique is a black and white A-type personality, always insisting that PIMMS Group strives for legal compliance, she also has a very creative side wanting all customers to have an unfathomable manufacturing experience when they partner with PIMMS Group.
If you have an existing mould and you are unhappy with the moulded products, we invite you to consult with our engineering team. They can conduct a product material research study on your behalf at a reasonable fee to determine the requirements of your product, what the mechanical properties need to be, the weathering and UV stability needed, whether it’s an engineering application, whether it needs to be printed on, whether it needs to withstand chemical resistance and other considerations.
We highly recommend performing services on moulds (just like servicing your vehicle once a year). We can receive the mould at our premises and undertaking the following:-
Our clients refer to us as the “glue” that keeps their projects together and on track. Our developed insight into all necessary functions is integral to a clean development process. Our visual communication skills often become the “interpreters” between various departments of our corporate clients. Our qualified and professional team guides your product through the various checkpoints to ensure a successful outcome.
We’re able to provide all CAD and drawing information you require to secure the IP for your product. We can also refer you to several IP legal service providers.
All bells and whistles accounted for! From branding to instruction manuals to marketing material, we offer a highly specialised graphic design service to account for your launch needs.
This includes:
Using the latest modern software lets us generate computer animations and images for websites, print, and any other related marketing materials.
Usually, packaging is the first product experience the end-user usually has with your product. It is critical! Yet, so often this design function is left to the last-minute and treated half-heartedly. We design excellent, product- and concept-specific packaging ensuring a valuable, memorable and complete end-user experience.
For this, an exceptionally important part of the development process, we have our own 3D printing machines, rapid prototyping machines, and workshop facilities. Outside facilities are also at our disposal, both locally and in China. We base the choice of prototype method not on our facilities, but rather on which prototype solution is best suited to the required task.
Experiential Prototyping
Preliminary Prototyping
Final Prototyping
Our Product Design development cycle looks like this
It takes a great amount of experience to solve problems in innovative ways. Good thing we’ve got oodles of the stuff. We provide insight into multi-discipline solutions, guiding you to the most cost-effective and viable decisions at every juncture. This creates a wonderfully clear direction early on in the development process. As we go, we explore how parts are manufactured, how they fit and fasten to one another and how they interact with any of the standard components in the design.
At our IGC we sit with you over a brewed cup of coffee and brainstorm your idea.
Don’t be nervous, we’ll ask the important questions, draw sketches, strategise and assist with formulating a realistic budget.Don’t be nervous, we’ll ask the important questions, draw sketches, strategise and assist with formulating a realistic budget, and bring forward creative solutions to meet your requirements.
We offer product material options, manufacturing options and help you understand the project roadmap that will take your product from an idea to a tangible reality. We’ve got you!
Keeping your idea protected is paramount and we understand the need for confidentiality and trust. We love NDAs and are more than happy to sign one. In fact, we even have an NDA template if the dog ate yours.
Innovation distinguishes between a leader and a follower
Steve Jobs.