info@pimms.group

+1 (617) 229 7475

+1 (617) 229 7475

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Customer Journey Vol.6

THAT'S A WRAP!

9 Projects have been successfully completed.

We hope that during this 12-week journey with us, it has become clear that our growth plan has always had you, our partner and your products, in mind.

As plastic product specialists, we care for people by creating products that improve quality of life.

It’s vitally important to us to always take our customers’ needs into consideration. Whether we are developing a new product, producing an existing product or improving a product concept. It’s equally important to us to care about our people. “Take care of your people, and they’ll take care of business.” It is this core value of caring that drives our continuous focus on living out our company culture internally and externally. Our culture is a set of attitudes, values, beliefs and behaviors which we hold ourselves accountable to in order to inspire loyalty and trust between our people and with our partners.

Regards,

S Stanley

V. Stanley

B. Dreijer

At PIMMS

We are PROACTIVE and SOLUTION DRIVEN.

We COMMUNICATE CLEARLY and treat each
other with HONOUR at all times.

We take OWNERSHIP of our objectives and
prioritize ACCOUNTABILITY.

We CELEBRATE each other and our victories,
no matter how small.

We are all TEACHABLE and we prioritize
COLLABORATION.

We always behave with INTEGRITY.

PIMMS Group logo
raw stores vol.6

RAW STORES

We take ownership of our objectives.

imm plant vol.6

IMM PLANTS

We prioritize collaboration.

toolroom vol.6

TOOLROOM

We are teachable.

assembly vol.6

ASSEMBLY

We always behave with integrity.

distribution vol.6

DISTRIBUTION

We prioritize accountability.

d&e vol.6

D & E

We are proactive and solution driven.

systems vol.6

SYSTEMS

We communicate clearly.

QUALITY

We treat each other with honour at all times.

culture vol.6

CULTURE

We celebrate each other and our victories.

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Veronique Stanley

Group CCO & Attorney

Before devoting all her time to PIMMS Group, Veronique O.C. Stanley practiced as a litigation attorney for 20 years and could be seen in the Johannesburg Labour Appeal Court, the Labour Court and the likes of the CCMA and Bargaining Councils. Although her title states CCO, her portfolio also includes the head of legal, head of marketing and head of HR. As much as Veronique is a black and white A-type personality, always insisting that PIMMS Group strives for legal compliance, she also has a very creative side wanting all customers to have an unfathomable manufacturing experience when they partner with PIMMS Group.

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Stephen Stanley

Chief Executive Officer

Stephen is the founder of PIMMS Group which provides both services and product offerings to inventors in various industries to the man on the street. Stephen is a formidable entrepreneur with a tooling and engineering diploma under his belt. He has a passion for inventing amazing products which people will want to use whilst being an awesome husband and father to 2 amazing boys.

Product material research study

If you have an existing mould and you are unhappy with the moulded products, we invite you to consult with our engineering team. They can conduct a product material research study on your behalf at a reasonable fee to determine the requirements of your product, what the mechanical properties need to be, the weathering and UV stability needed, whether it’s an engineering application, whether it needs to be printed on, whether it needs to withstand chemical resistance and other considerations.

Mould Maintenance

We highly recommend performing services on moulds (just like servicing your vehicle once a year). We can receive the mould at our premises and undertaking the following:-

 

  • Open mould and clean both halves with degreasing fluid;
  • Strip off clamping plates, risers, ejector plates, springs and broken water connectors;
  • Check wear on pillars and bushes, ejectors, sleeve ejectors, push back pins, springs, slides and wear plates
  • Check condition of sprue bush, runners, gates, split lines and venting
  • Check working of each hot runner nozzle and manifold
  • Make a list of minor repairs like replacing worn ejectors, re-dressing of shut offs, opening venting channels, replacing water connectors, O-ring seals, and quote for labour and replacement parts.
  • Replace all listed parts as ordered and clean mould parts from oil, grease, cutting fluid, mechanics blue, shavings and water
  • Assemble mould using appropriate lubrication for all moving parts.
  • Do a water flow pressure test and a hot runner/manifold heating test with a suitable controller.
  • Run through the same preventative mould checklist before the mould is stored on the shelf.

Project management

Our clients refer to us as the “glue” that keeps their projects together and on track. Our developed insight into all necessary functions is integral to a clean development process. Our visual communication skills often become the “interpreters” between various departments of our corporate clients. Our qualified and professional team guides your product through the various checkpoints to ensure a successful outcome.

Intellectual property (IP)

We’re able to provide all CAD and drawing information you require to secure the IP for your product. We can also refer you to several IP legal service providers.

Graphic design

All bells and whistles accounted for! From branding to instruction manuals to marketing material, we offer a highly specialised graphic design service to account for your launch needs.

This includes:

  • Technical and user manuals
  • Branding
  • Decal designs
  • Animations and imagery
  • Sales brochures

 

Using the latest modern software lets us generate computer animations and images for websites, print, and any other related marketing materials.

Product packaging

Usually, packaging is the first product experience the end-user usually has with your product. It is critical! Yet, so often this design function is left to the last-minute and treated half-heartedly. We design excellent, product- and concept-specific packaging ensuring a valuable, memorable and complete end-user experience.

3D printing or prototyping

For this, an exceptionally important part of the development process, we have our own 3D printing machines, rapid prototyping machines, and workshop facilities. Outside facilities are also at our disposal, both locally and in China. We base the choice of prototype method not on our facilities, but rather on which prototype solution is best suited to the required task.

Experiential Prototyping

Preliminary Prototyping

Final Prototyping

Product design development

Our Product Design development cycle looks like this

  • Conceptual Design
  • Product Engineering (Detailed 3D CAD Design)
  • CAD Drafting
  • 3D CAD Modelling
  • 2D Specification Drawings
  • Photorealistic Visualization
  • 3D Product Animation
  • Design Clean-Up & Modification
  • Metal Component Replacement

Innovative problem solving

It takes a great amount of experience to solve problems in innovative ways. Good thing we’ve got oodles of the stuff. We provide insight into multi-discipline solutions, guiding you to the most cost-effective and viable decisions at every juncture. This creates a wonderfully clear direction early on in the development process. As we go, we explore how parts are manufactured, how they fit and fasten to one another and how they interact with any of the standard components in the design.

The IGC (Idea generation consultation)

At our IGC we sit with you over a brewed cup of coffee and brainstorm your idea.

Don’t be nervous, we’ll ask the important questions, draw sketches, strategise and assist with formulating a realistic budget.Don’t be nervous, we’ll ask the important questions, draw sketches, strategise and assist with formulating a realistic budget, and bring forward creative solutions to meet your requirements.

We offer product material options, manufacturing options and help you understand the project roadmap that will take your product from an idea to a tangible reality. We’ve got you!

Keeping your idea protected is paramount and we understand the need for confidentiality and trust. We love NDAs and are more than happy to sign one. In fact, we even have an NDA template if the dog ate yours.

Innovation distinguishes between a leader and a follower

Steve Jobs.